Technical Proficiencies
Platforms:      
  • Windows Vista/XP/NT/2000/3.x
  • SaaS - software as a service
  • Oracle

Software:   
  • Salesforce.com
  • NuView
  • Accenture proprietary
  • ProfitVision
  • COTS  - commercial off the shelf
  • in-house developed  
  • various major software applications      

Applications:   
  • Human Resource Information Systems
  • Delivery Management Systems
  • Content/Knowledge Management Systems
  • Sales Management Systems
  • Customer Loyalty Systems
  • CRM - Customer Relationship Management Systems
  • Business Intelligence/Analytics Systems
  • Help Desk/Service Desk Systems
  • Financial Systems
  • Customer Service Systems
  • Field Service Systems
  • Asset Management Systems
  • Commercial Loan Systems
  • Legal and Compliance Systems
  • Balanced Scorecard Systems    
  • IRS Reporting Systems
  • Retirement Reporting Systems
  • Trust and Private Banking Systems
  • General Ledger Systems
  • Stock Portfolio Pricing Systems
  • Share Draft and Correspondent Banking Systems
  • Banking Liability Systems   
  • Online Education Systems
  • Sales Support and Analysis Systems
  • Fixed Asset Systems
  • Municipal Tax Reporting Systems
  • Lockbox Payment Processing Systems
  • Payroll Systems

Methodologies:   
  • SDLC - expert level
  • Waterfall - expert level
  • Spiral - intermediate level
  • Agile - beginner level     

Tools:                
  • MS-Project
  • MS-Access
  • MS-Visio
  • MS-OneNote
  • MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Lotus Notes
  • Daptiv
  • Cognos
  • Crystal Reports
  • Tivoli
  • SQL
  • Analytix
  • Mercury WinRunner, Test Director
Copyright 2009 Alice Arcuri, MBA. All rights reserved
65 Bittersweet Lane, Stratford, CT  06614
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a_arcuri@yahoo.com   alice@alicearcuri.com